Shipping policy

Shipping Policy

1. Order Processing and Handling
We strive to process and ship all orders as quickly as possible. Once you place your order, it will be carefully prepared for shipment. Please allow 1-3 business days for processing, as each piece of jewelry is made with care. You will receive an email notification once your order is shipped, including tracking information for your convenience.

2. Shipping Rates and Delivery Times
Shipping rates are calculated at checkout based on the delivery address and the weight of your order. We offer several shipping options, so you can select the one that best fits your needs. Delivery times vary depending on the shipping method chosen and your location. Please note that international shipping may take longer due to customs processing.

3. Shipping to P.O. Boxes
We are happy to ship to P.O. boxes in certain locations. Please ensure that your shipping address is complete to avoid any delays.

4. International Shipping
We are proud to offer international shipping. Please be aware that customs duties and taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer, and we recommend checking with your local customs office for any additional fees before placing your order.

5. Order Tracking
Once your order is shipped, you will receive a tracking number to follow its progress. If you have any questions about the status of your order, please don’t hesitate to reach out to our customer service team.

6. Missing or Damaged Items
We take great care to ensure your order arrives in perfect condition. If your order arrives damaged or if items are missing, please contact us within 7 days of receiving your package so we can resolve the issue promptly.

7. Delivery Delays
While we do our best to ensure timely delivery, please note that delays may occur due to unforeseen circumstances such as weather conditions or customs processing. We appreciate your understanding and are here to assist if any issues arise.

8. Return Policy
We hope you love your new jewelry! However, if for any reason you are not completely satisfied, please refer to our Return Policy for information on returns or exchanges.